The BEST factory Can-Am digital manuals available anywhere!

Manual Support & FAQs

frequently asked questions

The answers to 95% of questions and conserns that customers have are quickly answered below, just click on any question and the answer will appear.

If the instructions below don't answer your question or get you going, please click here to contact us.

General questions
Not at all. You can pay using a credit or debit card through our secure payment gateway or through Paypal if you like. If you don't have or want a PayPal account just click "Don't Have A PayPal account" underneath the paypal log in & it will let you pay with a credit or debit card without a PayPal account.

Sorry you had the problem, but there is no password.
You need to use adobe reader X (10) or newer to view & print the manual, older versions of adobe reader or other PDF programs may give you varied results.

Don't have Adobe Reader X (10) or newer? Click one of the links below:

Adobe Reader X for Windows

Adobe Reader X for MAC

If you are using Windows 8 or 10

Without your permission Microsoft changes your computer to open PDF files with their Microsoft Edge viewer that can’t open files with the 256 bit security standard that’s been out for 5 years now. If you change your computer to open with Adobe Reader (the creator of the PDF) every time you do a major update Microsoft changes the default program to Edge again.
It’s easy to get around though. Once you have installed it, open the adobe reader X (10) or newer, choose recent files, then browse to where you downloaded the manual to & it will open.

If you are using a MAC

They are stubborn & preview will still try to open it. Once you have installed it, open the adobe reader X or XI program, choose recent files, then browse to where you downloaded the manual to & it will open.

If you are using a tablet or a phone

ANDROID & KINDLE

  • If you have an Android Device including Kindle (Fire and newer full color versions only) it's as easy as it gets. All you need to do is to download the free Adobe Reader app from the Google Play store, download or transfer the manual file to your Android device from your computer and you are good to go. Once the manual file is on your device just open the Adobe Reader app, press documents in the upper right, choose folder view & press the folder that contains the manual, then press the manual & it will open. Once the manual is open you can press on the bookmarks icon on the bottom right, then click the arrow to the right of the chapter to see the other chapters and subjects, then to go to the section you need.

APPLE IPHONE & IPAD

  • If you have an iPad or iPhone, Apple makes you jump through a few more hoops, for some reason they have not updated iBooks to the 256 bit PDF security standard that's been out for over 4 years now. You cannot download it to your device directly, you must transfer it from a computer with iTunes to your iPhone or iPad following the directions below.
  1. The Adobe Reader app is FREE & is available at the app store, once you have installed the Adobe Reader app to your iPad/iPhone, plug it into your computer and open iTunes. (if you just installed the Adobe Reader app let it synch so your new Adobe app shows on your computer)
  2. Click on your iPad/iPhone under DEVICES on the left column, then Apps at the top middle of the screen. Once the Synch is completed scroll to the bottom of the screen just under where it says "File Sharing", click Adobe Reader, then click ADD under "Adobe Reader Documents and browse to where you downloaded your manual to on your computer. Once it shows up in the on the screen click the SYNC button at the bottom right & it will put your new manual on your iPad or iPhone.
  3. Unplug your device & open the Adobe Reader app on it, tap "Documents" at the top & your manual should be listed. Once the manual is opened, you can tap the bottom right of the screen for the bookmarks to quickly scan through the manual
If your manual file has a .ZIP file extension you'll need to unzip it before using the manual. You can usually do this just by dragging ALL the files and folders from the window that pops up when you double click on the file you downloaded to your computer’s desktop.
Over 99% of my manuals are the factory OEM brand manuals, the same ones your local dealership would use to work on your vehicle. All of the factory manuals are clearly marked as factory, the few aftermarket manauls I do have will not.
No, you will need some type of high speed internet to download manuals. You can email the download link to a friend that has high speed internet and have them put it on a USB drive or burn it to a CD for you.
YES My computers and servers are scanned multiple times a day for viruses, malware, spyware & other threats. I have not had a single customer EVER get a virus from one of my manuals. note - some virus protection applications may throw up a generic warning stating that the file you are about to download MAY contain a virus. You are seeing this warning because any file introduced to your computer MAY contain a virus.
I used to have other sites that I no longer update so you may see a notice a cover page stating if you have bought this manual from a different seller to leave bad feedback & contact them. I encourage you to click the "report this seller" email link on the manual cover page to report it, please check your junk mail for the answer you will receive from me so you know I did not just steal it from another seller. I am an honest seller who works hard to provide you the best manual possible.
Once you have downloaded the manual to your computer it is yours to back up in any way you see fit, just close the manual & drag the file or folder to a USB drive, a CD or DVD burning program or any other way you'd like. You cannot save the manual with it open in the PDF reader using Save AS, you need to close the manual & drag or copy it wherever you like.
ALL of our manuals are fully printable. You can print 1 page, 1 chapter or the entire manual and put it in a 3-ring binder, if you get a page greasy just print another!
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